Contacting the NC Retirement Systems while the Stay-at-Home Declaration is in Effect

The Retirement Systems recognize not all members have access to email. And has implemented a new process and updated its phone message.

The automated system is still available for members to use to find out important information and statuses: 877-627-3287

It has also launched a new number for those members without email: 919-814-4081

Members who leave a voicemail will have their message transcribed to email and sent to a counselor. Emails are responded to in the order received and a member who left a voicemail, without email access, will receive a return call from 877-627-3287. will receive a return call. Our current turnaround time is 2-3 business days.

Since the launch of the new number for members without email and as of May 12, 2020, we have responded to 399 requests by phone.

As a reminder, the best and most efficient way to reach the Retirement System is to login to ORBIT and send a secure email.

Official NC COVID-19 Notification

Please note, the “official” source for North Carolina’s CoronaVirus Response, it’s plans and actions and preparations, is the following site: Bookmark it, Save it.

State Health Plan’s Coronavirus Update

Click here for the latest update from the State Health Plan of North Carolina 


There have been many reports of malicious actors using the COVID-19 (Coronavirus) situation as a mechanism to target people with malware and scams. Most notable, there are a large number of Coronavirus infection maps displaying accurate information but in reality being used as a mechanism to deliver malware to an unsuspecting user’s PC.Please be very cautious of any email messages or social media posts that claim to link to information about Coronavirus. Be especially cautious of any site that prompts you to download something to properly display the information. You should not be required to install anything to view information or maps regarding the spread of the infection or actions you can take to protect yourself.Please make sure you know and trust the site where you are seeking information. If the link is not familiar or does not take you to an organization that you know is reputable, do not proceed. Two organizations hosting sites that are safe and have current information about the Coronavirus are Johns Hopkins and the CDC.

For all who made a LIVING & now wish to make a LIFE.

Online Petition

Join us in the fight for your quality of life. Tell your elected officials to keep their promises and provide local and state retirees with regular cost of living adjustments

Call Us Toll-Free

(800) 356-1190

Email Us

Office Location

528 Wade Ave.
Raleigh, NC 27605

Message from the NCRGEA Director – March 25, 2020

At this moment, thousands of government employees all across North Carolina are mobilized and actively fighting to protect their fellow citizens from the COVID-19 Coronavirus pandemic.

In their fight to keep North Carolina and its people safe from this deadly virus, they are backed up by a strong foundation of public health, public safety, and efficient administration that has been built up over many decades by those who came before them. The state already had a solid infrastructure that made it possible for authorities and healthcare providers to make quick and decisive responses to an emergency.

Please remember the hundreds of thousands of retired government employees, many of whom are now in jeopardy to contract this potentially lethal virus. Older people are at much higher risk of life-threatening illness if they become ill with COVID-19. 

The NCRGEA has put together a set of resources to help both retirees and those close to them to stay informed and protect themselves from the spread of Coronavirus. We are advocating on behalf of retired government employees and working with organizations helping to preserve the health of older North Carolinians and facilitate the recovery of those who do become ill.


Richard Rogers
NCRGEA Executive Director


Richard Rodgers
Executive Director

Governmental Relations

The Governmental Relations of the North Carolina Retired Governmental Employees’ Association is composed of seven members of our Board of Directors who are appointed by the President. This Committee is responsible for reviewing proposed legislation, recommending legislative goals for the Association to the Executive Committee, and working with representatives of the retirement systems and the General Assembly to improve legislation to retired governmental employees.

Member Benefits

There are quite a few benefits to being a member of our group and the North Carolina Retired Governmental Employees’ Association is always looking for ways to not only help but enhance the quality of life for our members. From medical and health benefits to informative newsletters that keep you in the know, district meetings and a strong and powerful voice in Raleigh – our 68,000+ retired local and state governmental employees have joined together and enjoy the many benefits of their NCRGEA membership.