Women in Public Service

Spring Edition 2024 | Living Power Magazine

How Cutting Pension Benefits Hits Women Retirees Hardest in North Carolina

In 1980, Shirley Snelling was a 28-year-old single mother who was tired of being on welfare because her full-time job as a pharmacy technician didn’t pay enough. She applied for a better-paying job with the city of Raleigh, and on her 29th birthday, she joined the police academy to become a Raleigh police officer.
“It wasn’t easy, but I pushed to make it through,” Snelling says. “I went from making $10,000 to $19,000 a year, and it seemed like every six months I was getting a raise. I had never made that much money in my life. And as a police officer, I felt I made a difference in the community and department.”
Snelling worked 19 years with the Raleigh Police until she retired for medical reasons. Throughout her career, Snelling had numerous roles. She served as a patrol officer, responded to calls from people reporting crimes, and worked as an undercover officer. In community service roles, she helped set up neighborhood watch programs and worked with schools as a Drug Abuse Resistance Education Program (DARE) officer.
“That was probably one of my most rewarding positions I had there, interacting with the fifth graders and the children,” Snelling says. “(The kids) were only looking for love.”
And the pay and benefits brought Snelling out of poverty. “It helped me to live a productive life,” she says. “I didn’t get too far over my head in debt, and the pension plan and Social Security that I get help quite a bit.

How do pension benefits impact women?

Women now make up the majority—
52%—of North Carolina’s public service
workforce, retirees, and the population
of North Carolina as a whole. With the
Office of State Budget and Management
estimating the number of women in
North Carolina over the age of 65 to grow
by 378,000, or 33%, over the next 15 years, the number of female governmental
retirees will likely reflect similar percentage growth rates.

Graph Female Population NC

In January 2024, the state retirement plan had 370,881 people drawing pensions, according to the State Treasurer’s Office. Of these, 227,240, or more than 61%, were women. It said 143,237 (almost 39%) were men. Further, a 2020 US Department of Health and Human Services study indicated that one in three women over 65 lives in a single-person household compared to one in five men in the same age demographic.

Interestingly, marriage may have a mixed impact on a woman’s retirement.

“When a male and female married couple retires, the husband is more likely to get sick, run up high medical expenses, run up nursing home expenses, and die before the wife does,” says Tyler Bond, research director at the National Institute on Retirement Security. “That could leave the wife with little money left for her final years. “Whereas, if she had a pension—either that she earned on her own or that she received when her spouse died— then that still provides that reliable monthly benefit that she can’t outlive. So that would make it easier for her to maintain her standard of living.”

A study published in September 2023 by retirement researcher Nari Rhee of the University of California Berkeley Center for Labor Research and Education said retired women in households where they or a family member have a pension are better off economically than those in a household where no one has a pension. Specifically, 88% of women in households with pensions were at least 200% above the federal poverty level, compared to only 58% of women without pensions who were 200% above the poverty level. The 2024 federal poverty level for a one-person household is $15,060. State Treasurer Dale Folwell, who oversees the state pension and health plans, says pensions are critical for female employees and retirees.

“I can’t do anything about the fact that women were underpaid for a large part of my life,” he says. “So, I think this retirement benefit is more important than ever to someone who has been underpaid and is going to live longer.”

As North Carolina’s leaders reduce and remove retirement benefits offered to state employees, all will feel the impact, but more so women, due to historically lower lifetime pay for the female workforce. Combine this with the fact that some women may have reduced career longevity due to caretaking duties at various times in their lives, and you begin to see the larger concern. A 2020 study conducted by AARP found that six out of 10 caretakers of an aging spouse or parent were women.

With the aging of North Carolina, this noble and needed caretaking role will continue to grow. Meanwhile, the lower pay and more time away from work will continue to make it harder for women to build a retirement nest egg.

What retirement benefits have North Carolina lawmakers eliminated?

Current state retirees and most future retirees are grandfathered into the state retirement benefits that existed when they were hired. These retirees will continue to receive the retirement benefits that have been in place for decades. But as time goes on, a growing number of newer state employees—highway patrol troopers, hospital employees, teachers, transportation workers, park rangers, court clerks, and many others who bring services to the public—are getting left out.

Why?

First, the North Carolina General Assembly voted in 2017 to stop offering retiree health insurance to state employees hired on or after Jan. 1, 2021. People hired prior to that date get state-provided health insurance when they retire; those hired after will not.

Second, in 2023 the General Assembly voted to quit offering pensions to new employees at UNC Health and ECU Health, the regional hospital systems based at The University of North Carolina at Chapel Hill and at East Carolina University in Greenville.

As of Jan. 1, 2024, new employees at UNC Health and ECU Health may participate in investment-based retirement programs their agencies offer. But they are barred from the Teachers’ and State Employees’ Retirement System (TSERS).

That means fewer people will contribute 6% of their salaries to the retirement system pension. And UNC Health and ECU Health won’t contribute at all.

How important have these benefits been for women who have retired from state and local government service in North Carolina? Living Power spoke to two more retirees for their thoughts.

Henrietta Saunders

Henrietta Saunders: Benefits keep good people

When Henrietta Saunders was in her 40s, she left a job at a bank for better pay as a Mecklenburg County sheriff’s deputy. She was assigned to the county detention center and stayed more than 20 years, striving to keep peace among inmates who were prone to fight with each other and assault the detention officers.

“It was trying, but my good days outweighed my bad days,” Saunders says. “You learn people skills, you learn to trust your instincts. And so you learn how to communicate more effectively, too. Because if you can talk somebody out of something, or somebody down from something, that was a good day.”

Saunders rose to the rank of captain and retired in August 2021. Now she enjoys the freedom to spend time with her grandchildren and participate in water aerobics, line dancing, and other activities. She thinks that if she had stayed in the private sector, she would have worked her way up to better pay and gotten investment benefits for retirement. But Saunders says the government’s pension benefits are an important tool to attract good people and persuade them to stay for the long term.

“(When benefits are reduced) I think you end up having a higher turnover rate,” she says, noting that’s a problem in a jail. Inmates quickly recognize new deputies and try to play psychological games with them. “They can read most new people like a book,” she says. “They know who’s afraid, they know who’s going to do the job. They know who they might approach, and then they know who not to approach.

“And so that turnover rate, when you lose that experience, you lose a lot. Because now you’ve got to train somebody to get up to their level of competence in order to do that job, in order to be successful at it.”

Chris Smoot: 46 years at the county courthouse

Chris Smoot joined the Cumberland County Clerk of Superior Court office in 1973 and retired in 2019, 46 years later. The hours were long, and when she started, the salaries were low. “So very low, it affects your Social Security,” Smoot says. She worked part-time jobs to pay down debts and build up savings.

“It really is hard for a woman, for a single person who doesn’t have people to share expenses with,” she says. “And that was my case. So I took extra care to plan for my retirement.”

Though Smoot worked her way up through the ranks, and for a time served as the interim Clerk of Superior Court when the elected clerk left mid-term, she says that in 46 years she never made more than $59,000 per year. Smoot says she’s grateful for the retirement health plan, because she uses that as supplemental health insurance to pay for things that Medicare doesn’t cover.

Employee turnover became challenging at the Clerk of Court office, Smoot says. Staffers need at least six months to get comfortable with new job duties, and she says cutting retirement benefits would make the turnover worse. Smoot thinks she wouldn’t have stayed 46 years, if not for the pension. “I wouldn’t have stuck it out,” she says.

North Carolina General Assembly Legislative Update: May 30, 2024

by NCRGEA Lobbyist Jessica Proctor

2024 Legislative Update

Legislators began the week with a busy three days of committee meetings and votes. The week stalled abruptly due to the death of Rick Moore, a King’s Mountain councilman and father to House Speaker Tim Moore. The Senate held committee meetings Tuesday but canceled meetings Wednesday and Thursday, as the late Mr. Moore’s funeral was held Wednesday, May 29. The House canceled its week Tuesday, including voting sessions previously scheduled for Wednesday and Thursday.

COLAs

Currently, there are three bills appropriating both a percentage cost of living adjustment (COLA) and a lump sum appropriation. SB 805 and House companion bill 934, “Make State Employment Great Again”, has a one-time, $100,000,000 bonus line item for retirees S805v1.pdf (ncleg.gov); H934v1.pdf (ncleg.gov). House Bill 930 H930v1.pdf (ncleg.gov) provides a 3 percent recurring adjustment for both state and local retirees, with a total price tag of $231,000,000. All three bills have passed first reading and are currently scheduled in the respective chamber’s rules committees.

Other Bills Affecting Retirees

Last week, three bills pertaining to retirees passed two committees and the House, with one sent to the Senate by special messenger. Two of the bills were technical. The other, HB 1020, Retirement Administrative Changes Act of 2024, has varied changes in current retirement policy. This includes expanding eligibility for participation in the state’s supplemental retirement plan (401k), tightening penalties for employers that submit late contributions, and ending retirement payments for persons also receiving subsequent severance.

In its original form, Section V of the bill pertained to tightening payroll and pension deduction requirements for both retiree and active associations, sunsetting groups that had: a) membership of less than 2,000 and b) had not deducted in December 2023. The NCRGEA Government Relations team and others worked together to have this language stricken from the bill. The bill is now in Rules and Operations and its latest edition may be found here: H1020v3.pdf (ncleg.gov).

House Bill 237, “Unmask Mobs and Criminals,” dramatically changed form from its original House version, only to have the House non-concur when the bill returned from Senate passage. While many provisions of the bill returned masking policy back to pre-COVID status, opponents of the bill say the bill reaches too far, restricting masks for persons with health issues. The bill is now considered dead, with opposition from both parties.

Another healthcare bill passed the Senate Healthcare Committee recently, and now rests in Senate Finance. HB 681: Healthcare Flexibility Act H681v2.pdf (ncleg.gov) originally passed the House in 2023 with unanimous, bipartisan support. Its latest version includes revised physician interstate licensure compact language and adds other healthcare policy priorities of the Senate.

These include:

• Ability for nurse practitioners with 4,000 hours of practice experience to be eligible to apply for full practice authority.
• Prohibition of facility fees for treatments performed in a non-hospital setting.

While running skeletal sessions for the remainder of the week, the legislature will fully return Monday, June 3.

To learn more, use the NCRGEA Bill Tracker powered by FastDemocracy.

Social Security is Changing How They Collect Overpayments

Wednesday, March 20, 2024 | SSA Press Release

Social Security

Social Security Commissioner Martin O’Malley today announced he is taking four vital steps to immediately address overpayment issues customers and the agency have experienced. Commissioner O’Malley testified before the U.S. Senate Special Committee on Aging and the U.S. Senate Committee on Finance (excerpt):

“For 88 years, the hard-working employees of the Social Security Administration have strived to pay the right amount, to the right person, at the right time. And the agency has done this with a high degree of accuracy over a massive scale of beneficiaries. But despite our best efforts, we sometimes get it wrong and pay beneficiaries more than they are due, creating an overpayment.

When that happens, Congress requires that we make every effort to recover those overpaid benefits. But doing so without regard to the larger purpose of the program can result in grave injustices to individuals, as we see from the stories of people losing their homes or being put in dire financial straits when they suddenly see their benefits cut off to recover a decades-old overpayment, or disability beneficiaries attempting to work and finding their efforts rewarded with large overpayments. Innocent people can be badly hurt. And these injustices shock our shared sense of equity and good conscience as Americans.

We are continually improving how we serve the millions of people who depend on our programs, although we have room for improvement, as media reports last fall revealed. We have also embarked upon a deep dive into the extent of the overpayment problem at Social Security, the root causes of these administrative errors, and the steps we can take as an agency to address these individual injustices.

Our deeper understanding of the complexities of this problem has set us on the following course of action:

  1. Starting next Monday, March 25, we will be ceasing the heavy-handed practice of intercepting 100 percent of an overpaid beneficiary’s monthly Social Security benefit by default if they fail to respond to our demand for repayment. Moving forward, we will now use a much more reasonable default withholding rate of 10 percent of monthly benefits — similar to the current rate in the Supplemental Security Income (SSI) program.
  2. We will be reframing our guidance and procedures so that the burden of proof shifts away from the claimant in determining whether there is any evidence that the claimant was at fault in causing the overpayment.
  3. For the vast majority of beneficiaries who request to work out a repayment plan, we recently changed our policy so that we will approve repayment plans of up to 60 months. To qualify, Social Security beneficiaries would only need to provide a verbal summary of their income, resources, and expenses, and recipients of the means-tested SSI program would not need to provide even this summary. This change extended this easier repayment option by an additional two years (from 36 to 60 months).
  4. And finally, we will be making it much easier for overpaid beneficiaries to request a waiver of repayment, in the event they believe themselves to have been without any fault and/or without the ability to repay.

Implementing these policy changes — with proper education and training across the people, policies, and systems of the agency — is an important but complex shift. And we are undertaking that shift with urgency, diligence, and speed.

I look forward to working with Members to discuss ideas that could address the root causes of overpayments.”

Social Security launched a comprehensive review in October 2023 of agency overpayment policies and procedures to address payment accuracy systematically. (See Learn about Overpayments and Our Process | SSA and Press Release | Press Office | SSA). These changes are a direct result of the ongoing review. Additionally, the agency recently announced it is working to reduce wage-related improper payments by using its legal authority to establish information exchanges with payroll data providers that will significantly reduce the number of improper payments, once implemented. (See Press Release | Press Office | SSA for more information). The agency will continue examining programmatic policy and making regulatory and sub-regulatory changes to improve the overpayment process. More details on these updates will be shared as they become available.

To watch the testimony and read Commissioner O’Malley Statement for the Record, visit Keeping Our Promise to Older Adults and … | Senate Committee On Aging and Hearing | Hearings | The United States Senate Committee on Finance.